Problem
- Orders sit stuck between shop and ERP
- Stock and payment checks are done by a person
- Tracking numbers updated in batches
Process
- Shop notification
- Export / import into the ERP
- Manual exception handling
- Customer email from a different tool
Automation
- Order event processed at the source
- Rules plus AI for messy exceptions
- ERP, fulfillment, and customer message in one flow
- A named owner for the cases that still need a human
Result
Results will be published once this engagement can be named.
Start here
Bring the messy process.
Go with whatever you want to automate first.
Book a call to find the automation opportunity and pick the smallest workflow that should become an operating habit.